Trust & Safety

At Tot Squad, our mission is to help make parents’ lives easier by connecting them with the experts they need, virtually and in-person.

From birth-related services like doulas to safety services like car seat installation, Tot Squad is here to deliver peace of mind to parents, from pregnancy to the playground. Because every parent needs a squad.

We don't take that responsibility lightly and do everything to ensure that every provider is thoroughly vetted before we allow them to accept new clients on Tot Squad.We review every provider's credentials and ask for proof of certification.

We speak to and vet every provider by video call to ensure that they are who they say they are.

About Our Founder

Hi! I’m Jennifer, founder and CEO of Tot Squad. I started Tot Squad in 2011 during my time at the Kellogg School of Management at Northwestern University, where my business idea won first place in the Kellogg Cup Business Plan Competition. We started in Los Angeles, California, serving local families with car seat installation, safety checks and baby gear cleaning. I’ve been featured on CNBC, Fast Company, Forbes, Bloomberg BusinessWeek and The Doctors but none of my accomplishments make me as proud as my daughter, Charlotte, who was born in September 2018.

As 2020 begins, I’m thrilled to share and grow the new Tot Squad, where we offer every service a parent, caregiver or parent-to-be needs via our team of trained and caring parenting experts. Join us on the crazy journey that is parenting! And, if you're a service provider, learn about joining our team.

~ Jennifer Beall Saxton, Founder & CEO, Tot Squad