Reviewing Your Provider

What is this for?

Tot Squad is built with one goal in mind, to make the lives of parents and the providers who serve them, easier.

We believe that the current system of finding, vetting and booking providers lacks trust. Therefore we're building a platform with trust at its core.

To do this we ask providers to invite their past clients to review them on Tot Squad. This is only available for a limited time when they join.

To maintain the integrity of the system, a review needs to be left in a very specific way and that is what this guide is for.

How it works (step by step)

  1. Head to app.totsquad.com and sign up with Facebook

  2. Scroll down to find the provider you previously worked with and click "Book a $XX consultation"

  3. Now you need to book an appointment - we suggest that you pick a time in a months time.

    This appointment is not real but we need to create a booking in our system to allow you to review the provider.

    The code "GJ8WC33UKJW8" will make the appointment free and both the provider and the platform will know that the booking is only for a review.

  4. At this stage there is nothing else to do.

    Within 48 hours our platform team will reach out and let you know that the booking is ready to be reviewed.

    All you need to do at this point is visit app.totsquad.com/booking and review the provider.

  5. You're done!

    On behalf of the team at Tot Squad and our fantastic provider community, thank you. It really is parents like you who are making the difference!